Frequently Asked Questions
Everything You Need to Know for a Smooth Sri Lankan Adventure
At Lankaawo Travels, we want to ensure that your trip to Sri Lanka is stress-free and enjoyable. Below are answers to some of the most frequently asked questions. If you don’t find what you’re looking for, feel free to reach out to us!
How do I book a tour with Lankaawo Travels?
Booking your dream trip is easy! Simply fill out our Booking Form with your travel details, preferences, and dates. Our travel experts will then craft a personalized itinerary with 24 hours for you. Once you’re happy with the plan, we’ll finalize the details and confirm your booking.
Can I customize my tour?
Absolutely! We specialize in creating tailor-made experiences. Whether you’re looking to explore Sri Lanka’s culture, adventure, nature, or beaches, we can adjust any tour to suit your interests, preferences, and budget.
Do you provide a chauffeur for tours?
Yes, we offer English and German-speaking chauffeurs to guide you through your Sri Lankan adventure. Our chauffeurs are friendly, professional, and knowledgeable about the island, ensuring you get the best out of your trip.
For further information you can see our latest reviews on Google – Lankaawo Travels
What is included in a typical tour package?
Our tour packages are designed to offer a hassle-free experience. Most packages include:
• Accommodation (ranging from luxury to budget options)
• Transportation (private chauffeur-driven vehicles)
• Guided tours to top attractions
• Activities (safaris, cultural experiences, Ayurvedic Consulting, Cookery Demonstration,
Surfing, Diving, tattooing Programs, Hiking, Trekking experiences and etc.)
• Meals (depending on the package)
• 24/7 customer support during your trip.
If you have any specific requirements, we can also customize your package to include extra services.
What is the best time to visit Sri Lanka?
Sri Lanka is a year-round destination, but the ideal time depends on the region you plan to visit:
• West & South Coast (November to April) – Best time for beach holidays and diving.
• Cultural Triangle (Throughout the year) – Great for cultural exploration and nature.
We’ll recommend the best travel times based on your itinerary.
• East Coast (April to September)
Why Visit: The east coast of Sri Lanka, including Trincomalee and Arugam Bay, is known
for its beautiful beaches, surfing, and diving spots.
• North of Sri Lanka (May to September)
Why Visit: The North offers a rich cultural experience with a blend of historic sites and
serene coastal beaches, particularly around Jaffna.
Do I need a visa to visit Sri Lanka?
Yes, most travelers need a visa to enter Sri Lanka. You can apply for an Electronic Travel Authorization (ETA) online before your trip. We can guide you through the process if needed.
What types of payment do you accept?
We accept a variety of payment methods, including credit/debit cards, bank transfers, and by cash. If you’re booking through our website, we offer secure online payment options for your convenience.
Is Sri Lanka safe for tourists?
Yes, Sri Lanka is a safe destination for tourists. Our team is here to make sure you feel comfortable, and we provide 24/7 customer support throughout your trip. We always prioritize your safety and security and offer guidance on local customs and etiquette.
What should I pack for my trip to Sri Lanka?
Here’s a quick packing list for a comfortable trip:
• Light, breathable clothing (especially for the beaches and coastal areas)
• Comfortable shoes for sightseeing and hikes
• A hat, sunscreen, and sunglasses for sun protection
• A swimsuit for beach and pool days
• A power adapter (Sri Lanka uses 230V, 50Hz with British-style plugs)
• Any necessary medications or personal items.
How can I contact you during my trip?
We offer 24/7 customer support via phone, email, and WhatsApp. Our team is available to assist you throughout your journey, ensuring everything goes smoothly
Can I change my travel dates or itinerary?
Yes, we understand that plans can change. If you need to modify your dates or itinerary, please let us know as soon as possible, and we’ll do our best to accommodate your requests. Any changes are subject to availability and any applicable fees.
Are there any hidden fees?
We believe in transparent pricing. The price we provide at the time of booking is the price you pay. There are no hidden fees or surprises. If any additional costs arise during your trip, we’ll communicate them clearly upfront.
Where can I find ATMs in Sri Lanka?
Accessing cash in Sri Lanka is easy with numerous ATMs located across the country, especially in major cities, town centers, and tourist destinations.
How do I get a SIM card for my phone in Sri Lanka?
Staying connected during your travels in Sri Lanka is easy with a local SIM card. Here’s
everything you need to know:
• Availability: You can purchase a SIM card upon arrival at the Bandaranaike International
Airport (Colombo), or from any telecom store in major cities like Colombo, Kandy, and Galle.
• Providers: The main mobile network providers in Sri Lanka are:
o Dialog
o Mobitel
o Airtel or Hutch
• How to Buy:
o At the Airport: There are dedicated kiosks in the airport where you can easily purchase a SIM
card. You’ll need to present your passport for registration, as it’s required for purchasing a local
SIM card.
o Local Stores: You can also find stores for these providers in cities and towns. The staff will help set
up the SIM card in your phone and guide you on how to top up your balance.
Can I book individual services, like just a safari or a hotel?
Yes, we offer à la carte services, allowing you to book individual experiences tailored to your needs. Whether you’re looking to explore a specific region or enjoy a particular activity, we can help you organize everything separately. Here are some of the popular destinations and experiences you can book individually:
Ella – Scenic Adventures & Nature
• Ella Rock Trek – Hike up Ella Rock for panoramic views of the surrounding hills.
• Nine Arches Bridge – Visit this iconic railway bridge surrounded by lush greenery.
• Diyaluma Falls – Enjoy a visit to Sri Lanka’s second-highest waterfall.
Galle – History, Beaches, and Culture
• Galle Fort – Explore the colonial architecture of this UNESCO World Heritage site.
• Unawatuna Beach – Relax on one of Sri Lanka’s most beautiful beaches.
• Turtle Hatchery Visit – Learn about conservation efforts and see baby turtles.
• Galle Lighthouse – Enjoy the picturesque views of the coastline.
Udawalawe – Wildlife & Safari Experiences
• Udawalawe National Park Safari – Spot elephants, water buffalo, and other wildlife in
this famous national park.
• Elephant Transit Home – Visit this center dedicated to rehabilitating orphaned
elephants.
Sigiriya & Cultural Triangle – Historical & Cultural Exploration
• Sigiriya Rock Fortress – Climb this ancient rock fortress for breathtaking views.
• Anuradhapura Ancient City – Explore the ruins of one of Sri Lanka’s oldest capitals.
• Polonnaruwa Ancient City – Discover the well-preserved medieval city with historical
monuments.
• Dambulla Cave Temple – Visit this impressive cave complex filled with Buddhist murals
and statues.
Kandy – Spiritual & Scenic Wonders
• Temple of the Tooth – Visit one of the most sacred Buddhist temples in Sri Lanka.
• Kandy Lake – Enjoy a peaceful stroll around the scenic lake.
• Peradeniya Botanical Gardens – Explore a stunning collection of tropical and subtropical
plants.
Trincomalee & East Coast – Beaches & Marine Life
• Trincomalee Beach – Relax on the unspoiled beaches with turquoise waters.
• Pigeon Island – Snorkel or dive in the marine park known for its coral reefs.
• Whale Watching in Trincomalee – Go on a thrilling whale-watching tour.
Nuwara Eliya – Hill Country Retreats
• Tea Plantation Tour – Visit the beautiful tea plantations and factory tours.
• Gregory Lake – Enjoy boating or a scenic walk around the lake.
• Hakgala Gardens – Explore one of the oldest botanical gardens in Sri Lanka.
Colombo – City, Culture & Modern Life
• Gangaramaya Temple – Visit this fascinating Buddhist temple and museum.
• Colombo National Museum – Discover Sri Lanka’s rich history through its cultural
exhibits.
• Pettah Market – Explore this bustling market with vibrant street food and local goods.
• One Galle Face or Havelock city shopping mall.
Have More Questions?
We’re happy to help! Contact us directly via email, phone, or WhatsApp, and our team will be happy to assist you in planning the perfect Sri Lankan getaway.
By Phone
+94 77 202 0042
By Email
info.lankaawo@gmail.com
Let's Plan your Trip
